A customer doesn't pay. Your cash flow stays intact.

Trade credit insurance covers the risk that a customer won't pay an invoice because of insolvency or prolonged default. Before we talk about a specific policy, we run a free audit of your risk — the decision is always yours.

At a glance01
What it coversCustomer insolvency and prolonged payment default
B2B
RetentionClient's typical share of a claim
10–25%
Broker's feeNormally paid by the insurer out of the premium
no extra cost
Setup timeFrom inquiry to a valid policy
usually 2–4 weeks
Why Credigo

An audit first, no pressure to buy

Before we recommend a specific solution, we do these four things for free and without obligation. Only then do you decide whether — and with whom — to take out insurance.

Free

Risk audit

We review your customer base and flag where you're most exposed without insurance today.

Free

Customer check

We check the creditworthiness of your key customers and tell you where payment risk is real.

Free

Insurer comparison

We put together a comparison of offers from insurers on the market, so you don't have to contact each one yourself.

Free

Indicative price estimate

Based on your turnover and industry, we give you a rough cost estimate within a few days.

The audit results are yours to keep, even if you decide not to take out insurance.

Get a free audit
Configurator

A quick estimate of your portfolio's risk

Click through a few questions about your business and get an instant, indicative risk estimate plus a recommended next step. We only build an exact quote after analysing your actual customers.

Industry
Annual turnover
Number of key customers
Customer territory
Current cover
Your estimate0/5
Portfolio risk level

Answer at least one question in every category so we can calculate an indicative estimate.

Continue to a no-obligation inquiry
Risk

An invoice is just a promise. Not everyone keeps it.

An unpaid receivable from a customer is one of the most common triggers of secondary insolvency — you meet your own obligations, but the money you were counting on simply doesn't arrive. The bigger the share of turnover held by a few key customers, the harder one failure hits.

Concentration

A few customers, a large share of revenue

One large customer failing can destabilise your cash flow for months.

Export

A foreign company's creditworthiness is hard to verify

Information that's readily available on the domestic market is often missing for foreign customers.

Financing

Receivables as collateral

Companies financing operations through factoring or a receivables-backed loan carry the risk twice — with the customer and with the financing bank.

Principle

How trade credit insurance works

The insurer sets a credit limit for each of your customers based on their creditworthiness. If a customer fails to pay within that limit — whether due to insolvency or after the waiting period for a simple default — the insurer pays out the agreed share of the loss.

Step 1

Credit limit

The insurer assesses the customer's creditworthiness and sets the amount up to which the receivable is covered.

Step 2

Premium

You pay a percentage of your insured turnover — the rate reflects industry, territory and claims history.

Step 3

Claim event

The customer doesn't pay within the limit — you report the claim, and we help document and negotiate it.

Step 4

Payout

The insurer pays out the agreed share of the receivable, less the agreed retention.

Why a broker

An independent comparison, not one insurer's offer

An insurer you approach directly will only offer you its own product. As a broker, we compare terms across the market and stay on your side even after the policy is signed.

Direct with an insurerThrough Credigo
Offers to compareJust one insurerComparison across available insurers
Negotiating termsStandard pricingIndividually negotiated limits and rate
Contract managementYou handle it yourselfOngoing monitoring of limits and renewals
Claims supportDirect communication with the insurerWe represent you during claims handling
Cost to clientNo extra cost — the fee is paid by the insurer
Market

Trade credit insurers on the Czech market

An overview of the main trade credit insurers active in the Czech Republic. We put together a specific offer for your portfolio from currently available products — not every insurer suits every industry or territory.

Sample market overview — fill in which insurers you actually work with.
Allianz Trade
A global trade credit insurer, formerly operating under the Euler Hermes brand.
Coface
A French group historically closely tied to company creditworthiness data — it also uses its own database and scoring tools when setting credit limits.
Atradius
A Dutch trade credit insurer with a dedicated branch for the Czech and Slovak markets.
EGAP
The Export Guarantee and Insurance Corporation — a state-owned insurer focused on export risk.
Generali
An insurance group offering trade credit insurance products for corporate clients.
Process

How working together works

It usually takes a few weeks from the first inquiry to signing the policy. After that, we stay your ongoing point of contact for anything related to trade credit insurance.

  1. No-obligation inquiry

    You fill in basic details about your turnover, industry and customer structure.

  2. Portfolio analysis

    We review the risk profile of individual customers and set the parameters for the insurer inquiry.

  3. Inquiry with insurers

    We approach relevant insurers on the market and request specific offers.

  4. Comparison and recommendation

    We compare offers by limits, rate and retention and recommend the solution that fits your situation.

  5. Signing the policy

    We handle the paperwork; you sign the policy directly with the chosen insurer.

  6. Ongoing management

    We monitor limit utilisation per customer, handle changes and help with claims.

Who it's for

When trade credit insurance makes sense

It's especially suitable where an unpaid invoice could seriously threaten the business.

Exporters selling on invoice to customers whose creditworthiness is hard to verify on your own.

Manufacturing and distribution companies with wholesale sales on deferred payment terms.

Companies whose turnover is concentrated among a small number of key customers.

Companies financing operations through factoring or a receivables-backed loan.

Growing companies expanding into new domestic or foreign markets.

Companies that don't yet manage customer risk systematically and rely on luck.

FAQ

Frequently asked questions

Which companies need trade credit insurance?

It's most valuable for companies selling B2B on invoice with deferred payment — exporters, manufacturing and distribution companies, or companies whose turnover is concentrated among a few key customers. See the "Who it's for" section above.

When is it worth insuring your invoices?

Especially when the failure of one larger customer would seriously threaten your cash flow, when you're entering a new or foreign market and can't verify a customer's creditworthiness yourself, or when receivables serve as collateral for a bank or factoring company.

How does the customer limit work?

The insurer continuously assesses the creditworthiness of each of your customers and sets the maximum amount up to which the receivable is covered. The limit can change over time as creditworthiness changes — we let you know promptly about any reduction or cancellation so you can adjust your trading terms.

How much does trade credit insurance cost?

The price depends on insured turnover, industry, customer territory and claims history. We always put together a comparison of specific offers first, before any number is set.

Do I have to insure all of my customers?

Most products require insuring the whole turnover or a clearly defined segment — otherwise you could insure only the risky customers, which insurers generally don't allow.

Does it cover a situation where a customer simply isn't paying but isn't insolvent?

Yes, standard products cover prolonged default as well as insolvency, once the agreed waiting period has passed.

How much do your services as a broker cost?

The broker's fee is normally paid by the insurer out of the premium. Clients typically pay nothing extra for our work.

How long does it take to arrange?

From inquiry to a valid policy it usually takes around 2–4 weeks, depending on the size of your customer portfolio and how quickly documents come in.

Contact

No-obligation inquiry

Send us a few basic details about your company and we'll get back to you with next steps.

Thank you — we've received your inquiry. We'll get back to you as soon as possible.

Credigo

Independent trade credit insurance broker

Registered office
Platnéřská 88/9, Staré Město, 110 00 Prague
Company ID (IČO)
12345678
CNB register no.
123456PA